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Home Managed Services RIM Services Router Management
Router Management
Performance Monitoring
  • Router interface status (Up/Down)
Performance Monitoring
  • Interface traffic utilization (Input/Output traffic)
  • Errors on the interface (Input/Output Errors)
  • Router CPU & Memory utilization
Incident Monitoring
  • Performance threshold violations
Router Configuration Management
  • Addition/Modification/Deletion of routes
  • Configure links
  • Add/Modify/Delete access lists on routers
  • Take backups of router configurations
Performance Management
  • Monitor/Analyze and fix problems due to memory and CPU utilization
  • Problem management Monitor, record, classify and resolve operating system problems
  • Carry out comprehensive problem analysis
  • Start/Stop services and restart servers to provide workarounds
Change Management
  • Identify, record, classify and implement changes on the router on a need basis
  • All changes will be executed after approval of the downtime by client
Vendor Management
  • Coordinate with vendors for hardware installation and upgrades and Support incidents